If you want to deter crime, it seems that you’d want to lengthen prison sentences so that criminals would face steeper costs for breaking the law. In fact, a mountain of research shows that increases in prison terms have done nothing to deter crime. Criminals, like the rest of us, aren’t much influenced by things they might have to experience far in the future.
If a police officer witnesses the death of his partner, it seems that you’d want to quickly send in a grief counselor. In fact, this sort of immediate counseling freezes and fortifies memories of the trauma, making the aftershocks more damaging.
If you want to get people to vote more, it seems you’d want to tell them what a problem low turnout is. In fact, if you want people to vote, tell them everybody else is already voting and they should join the club. Voting is mostly about social membership and personal expression.
These are three examples of policies and practices that are based on bad psychology. The list of examples could go on and fill this page. That’s because we spend trillions of dollars putting policies and practices into place, but most of these efforts are based on the crudest possible psychological guesswork.
Fortunately, people in the behavioral sciences are putting policies to the test. I know of groups at Duke and Penn that are applying behavioral research findings to policy issues. Eldar Shafir of Princeton has edited a weighty new book, “The Behavioral Foundations of Public Policy,” which is a master compendium of what we know.
One of the things we know is that seemingly trivial changes can have big effects. People who are presented with a wide variety of choices of, say, yogurt, will eat more than people who are presented with a small array of choices or no choice. People who were randomly given a short, wide 22-ounce glass, poured 88 percent more juice or soda into it than people who were offered a tall, narrow 22-ounce glass, but they believed they only poured in half as much as they actually did.
Sometimes the behavioral research leads us to completely change how we think about an issue. For example, many of our anti-discrimination policies focus on finding the bad apples who are explicitly prejudiced. In fact, the serious discrimination is implicit, subtle and nearly universal. Both blacks and whites subtly try to get a white partner when asked to team up to do an intellectually difficult task. In computer shooting simulations, both black and white participants were more likely to think black figures were armed. In emergency rooms, whites are pervasively given stronger painkillers than blacks or Hispanics. Clearly, we should spend more effort rigging situations to reduce universal, unconscious racism.
The research is also leading to new policy approaches. The most famous involve default settings. Roughly 98 percent of people take part in organ donor programs in European countries where you have to check a box to opt out. Only 10 percent or 20 percent take part in neighboring countries where you have to check a box to opt in.
In one clever program, dieters were told to phone in their weight to a nurse daily. Every day they called, they got an encouraging text and a lottery ticket, with a chance of winning a small amount. These dieters lost three times more weight than people who didn’t get tickets. Another ingenious program automatically diverts some money into your savings account every time you buy a state lottery ticket.
Prime Minister David Cameron’s government in Britain has gone furthest in implementing these sorts of programs. Personalized text messages were found to be six times more effective in getting people to pay fines than warning letters. If you tell people what percentage of their neighbors has already paid their taxes, you are more likely to get late filers to actually pay than if you nag them another way.
My problem with these efforts is that they are still so modest. What about the big problems? How do we get people to restrain government commitments now so that debt down the road won’t be so ruinous? How do we calculate the multiplier effects of tax cuts or spending increases among different subgroups of the population, or under different emotional conditions? How do we rig the context of budget negotiations so participants can actually come to a deal? How are people in different cultures likely to react to drone strikes? How do we structure sanctions against Iran to cause the greatest psychic humiliation?
These are the big questions, and most of our policies rely on crude folk psychology from a few politicians. But there’s hope. As Brian Wansink notes in Eldar Shafir’s volume, the 20th century saw great gains in sanitation and public health. The 21st century could be a great period for behavior change.
댓글 안에 당신의 성숙함도 담아 주세요.
'오늘의 한마디'는 기사에 대하여 자신의 생각을 말하고 남의 생각을 들으며 서로 다양한 의견을 나누는 공간입니다. 그러나 간혹 불건전한 내용을 올리시는 분들이 계셔서 건전한 인터넷문화 정착을 위해 아래와 같은 운영원칙을 적용합니다.
자체 모니터링을 통해 아래에 해당하는 내용이 포함된 댓글이 발견되면 예고없이 삭제 조치를 하겠습니다.
불건전한 댓글을 올리거나, 이름에 비속어 및 상대방의 불쾌감을 주는 단어를 사용, 유명인 또는 특정 일반인을 사칭하는 경우 이용에 대한 차단 제재를 받을 수 있습니다. 차단될 경우, 일주일간 댓글을 달수 없게 됩니다.
명예훼손, 개인정보 유출, 욕설 등 법률에 위반되는 댓글은 관계 법령에 의거 민형사상 처벌을 받을 수 있으니 이용에 주의를 부탁드립니다.
Close
x