By ALEX WILLIAMS
As Web-enabled smartphones have become standard equipment for executives, people in meetings are increasingly giving in to the temptation to check e-mail, Facebook, Twitter, even (shhh!) their favorite site for sports scores.
But a spirited debate on etiquette has broken out. Traditionalists say the use of BlackBerrys and iPhones in meetings is impolite. Technoevangelists insist that to ignore realtime text messages in a need-it-yesterday world is to invite peril.
In Hollywood, both the Creative Artists Agency and United Talent Agency ban BlackBerry use at meetings. Tom Golisano, a billionaire and power broker in New York State politics, recently said that he pushed to remove Malcolm A.Smith as the State Senate majority leader after the senator met with him on budget matters in April and spent the time reading e-mail on his BlackBerry.
The phone use has become routine in the corporate and political worlds - and grating to many.
A third of more than 5,300 workers polled in May by Yahoo HotJobs, a career research and job listings Web site, said they frequently checked email in meetings. Nearly 20 percent said they had been castigated for poor manners.
Despite resistance, the debate seems to be tilting in the favor of smartphone use, many executives said. Managing directors do it. Summer associates do it. It spans gender and generation, private and public sectors.
A few years ago, only “the investment banker types” would use BlackBerrys in meetings, said Frank Kneller, the chief executive of a company in Elk Grove Village, Illinois, that makes water-treatment systems. “Now it’s everybody.” He said that if he spotted 6 of 10 colleagues tapping away, he knew he had to speed up his presentation.
It is routine for Washington officials to bow heads silently around a conference table - not praying - while others are speaking, said Philippe Reines, a senior adviser to Secretary of State Hillary Rodham Clinton. Although BlackBerrys are banned in areas of the State Department headquarters for security reasons, their use is epidemic where they are allowed.
“You’ll have half the participants BlackBerrying each other as a submeeting, with a running commentary on the primary meeting,” Mr.Reines said. “BlackBerrys have become like cartoon thought bubbles.”
Some professionals admitted that they occasionally sent mocking commentary about the proceedings, but most insisted that they used smartphones for legitimate reasons: responding to deadline requests, plumbing the Web for data to illuminate an issue under discussion or simply taking notes.
Few companies have formal policies about smartphone use in meetings, according to Nancy Flynn, the executive director of the ePolicy Institute, a consulting group in Columbus, Ohio.
Ms.Flynn tells clients to encourage employees to turn off all devices. “People mistakenly think that tapping is not as distracting as talking,” she said. “In fact, it can be every bit as much if not more distracting. And it’s pretty insulting to the speaker.”
Still, business can be won or lost, executives say, depending on how responsive you are to an e-mail message. “Clients assume they can get you anytime, anywhere,” said David Brotherton, a media consultant in Seattle. “Consultants who aren’t readily available 24/7 tend to languish.”
Playful electronic bantering can stimulate creativity in meetings, in the view of Josh Rabinowitz, the director of music at Grey Group in New York, an advertising agency. In pitch meetings, he said, he often traded messages on his Palm Treo - jokes, ideas, questions - with colleagues, “things that you might not say out loud.” The chatter tends to loosen the proceedings. “It just seems to add to the productive energy,” he said.
Then there is the issue of image. In many professional circles, where connections are power, making a show of those connections even as co-workers are presenting a spreadsheet presentation seems to have become a kind of workplace boast.
Mr.Brotherton wrote in an e-mail message that it was customary now for professionals to lay BlackBerrys or iPhones on a conference table before a meeting - like gunfighters placing their Colt revolvers on the card tables in a saloon. “It’s a not-so-subtle way of signaling ‘I’m connected. I’m busy. I’m important. And if this meeting doesn’t hold my interest, I’ve got 10 other things I can do instead.’”
댓글 안에 당신의 성숙함도 담아 주세요.
'오늘의 한마디'는 기사에 대하여 자신의 생각을 말하고 남의 생각을 들으며 서로 다양한 의견을 나누는 공간입니다. 그러나 간혹 불건전한 내용을 올리시는 분들이 계셔서 건전한 인터넷문화 정착을 위해 아래와 같은 운영원칙을 적용합니다.
자체 모니터링을 통해 아래에 해당하는 내용이 포함된 댓글이 발견되면 예고없이 삭제 조치를 하겠습니다.
불건전한 댓글을 올리거나, 이름에 비속어 및 상대방의 불쾌감을 주는 단어를 사용, 유명인 또는 특정 일반인을 사칭하는 경우 이용에 대한 차단 제재를 받을 수 있습니다. 차단될 경우, 일주일간 댓글을 달수 없게 됩니다.
명예훼손, 개인정보 유출, 욕설 등 법률에 위반되는 댓글은 관계 법령에 의거 민형사상 처벌을 받을 수 있으니 이용에 주의를 부탁드립니다.
Close
x